Grooming Terms of Service

When booking your grooming appointment, the times are provided to ensure that your pet enters into a rotation of other pets in various degrees of the grooming process. Our average time for pets from arrival to completion of services is two to three hours. As to the unpredictable nature of our pets, there needs, and responses to others in our care for the day we often have to make adjustments in this process to ensure the well being of each pet in our care.

we require that all of your pet’s vaccinations be up to date before your appointment to ensure the safety of all pets and staff in the store. If you are a new customer, please bring proof of your pet’s current vaccinations with you for your appointment or  you can/have them emailed to us at

Petcetera will contact you by phone when we have completed your pets grooming appointment!